ExoticGlassArt.com- Shipping and Return Policy

ExoticglassArt.com Shipping Information:

We use UPS, Fed Ex and USPS for shipping our Artwork to our customers. If you live in the United States then UPS Shipping is available for Overnight, Next day, and Ground Delivery. USPS is for our International customers and is available for Ground and Priority Delivery. Fed Ex is used as a back up to both services.

ExoticGlassArt.com Return Policy:

We want all of our customers to enjoy their experience when shopping at www.ExoticGlassArt.com . Therefore we offer a No Hassle 30 day return policy. At any time during the first 30 days after receiving your undamaged order you decide you would like to return it, please send your request to Returns@ExoticGlassArt.com. Once your request is received, we will issue you a RMA number to enable you to return your order. Once you receive this RMA number, you will simply pack it back up and return it to us. Upon receipt of the undamaged product, www.ExoticGlassArt.com  will refund your order less any shipping and handling charges within 5 business days.

All of our pieces of art are one of a kind originals and they are packed for shipment according to industry standards to assure a safe delivery. If your piece is damaged during the shipping process a claim can be filed with the shipper for a full refund of the original cost. Damage must be noted at time of delivery prior to acceptance of delivery.

Please feel free to contact us at 877-740-9804 if you have any questions.